Q1. |
How does Instant Recovery work? |
A1. |
Instant Recovery works by recording changes made to the HDD and applications, thus it only requires a small amount of HDD space to operate. |
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Q2. |
Is Juzt-Reboot® an easy product to install? |
A2. |
Yes. It is entirely "Plug and Play". |
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Q3. |
Can the Juzt-Reboot® hardware driver be upgraded? |
A3. |
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Q4. |
Can Juzt-Reboot® co-exist with integrated or "software" modems? |
A4. |
Yes. There is no known conflicts. |
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Q5. |
Can Juzt-Reboot® support Linux, UNIX and Free BSD operating systems? |
A5. |
Yes, "Backup Recovery Mode" will support the non-windows operating system. |
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Q6. |
Where have Juzt-Reboot® been used? |
A6. |
Juzt-Reboot® have been used in places such as universities, colleges, school computer labs, libraries, R & D Centers, educational labs, training centers, Internet stations, Corporate sectors, Government sectors, private enterprises etc. |
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Q7. |
Why those places? |
A7. |
In these places, the computers are always being accessed by many different users all the time. Juzt-Reboot® will protect the computer's operating system against modifications, tampering, pranks and virus, spyware and Trojan attacks. |
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Q8. |
My computer came pre-installed with Windows operating system. Do I have to reinstall the entire computer if I use Juzt-Reboot®? |
A8. |
No, you do not need to. Juzt-Reboot® can retain your existing Windows operating system.
Unless for installing multiple operating system, please back up important data and use [Advance Mode] to create multiple boot partitions.
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Q9. |
In the market, there are other software only solutions that run inside the Windows. What makes Juzt-Reboot® special? Why does it require a PCI hardware card? |
A9. |
Software only solutions that run inside the Windows can easily be hacked and tampered. This does not provide real protection outside the operating system. The Juzt-Reboot® hardware card can protect against such intrusion or corruption by intercepting them outside the operating system. |
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Q10. |
Why software only solutions that run inside the Windows cannot offer protection "outside the operating system"? |
A10. |
"Software only solutions that run inside the Windows" are specifically written for an operating system. If the operating system is not running, then the "software only solution" cannot operate. |
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Q11. |
How about Juzt-Reboot® SW PRO and SW VT software version? What are the differences compare with other software only solutions that run inside the Windows?
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A11. |
Unlike other software only solutions that run inside the Windows, our breakthrough technology of Juzt-Reboot® SW PRO and SW VT software solution are similar to our hardware version because it also protect against any intrusion or corruption by intercepting them outside the operating system. |
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Q12. |
Can Juzt-Reboot® protect the BIOS/CMOS settings? |
A12. |
Yes. It will automatically restore the CMOS settings when any of the configurations are tempered, altered or corrupted. |
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Q13. |
Why should I protect the BIOS/CMOS settings? |
A13. |
If the BIOS/CMOS settings are wrongly configured, your computer may not start, hanged or behave abnormally. It may even crash your operating system or corrupt your HDD. |
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Q14. |
Can you assure me that Juzt-Reboot®'s password is secure? |
A14. |
Yes. Juzt-Reboot® also emphasizes on system security. |
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Q15. |
What is "Supervisor Mode"? |
A15. |
"Supervisor Mode" (or Open Mode) is usually for the computer administrator or manager. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing/upgrading/removing software, etc.) will be permanent. |
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Q16. |
What is "User Mode"? |
A16. |
"User Mode" (or Protected Mode) is for computer users and public access. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing/upgrading/removing software, etc.) are temporary and when rebooted, everything returns back to the original setup. |
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Q17. |
Can someone FORMAT/FDISK the HDD under "User Mode"? |
A17. |
No. It is impossible even in real DOS mode. Even if someone try, "Juzt-Reboot®" and everything will be restored back to normal. The FDISK and FORMAT command in DOS is emulated by Juzt-Reboot®, therefore bypassing the hard drive. |
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Q18. |
How can I reformat my HDD without removing Juzt-Reboot®? |
A18. |
You can reformat your HDD under "Supervisor Mode" only. |
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Q19. |
How can I retrieve my Supervisor password if I forget it? |
A19. |
If you forget your Supervisor password, you can only retrieve an encrypted form of the password, since Juzt-Reboot® stresses on security of the system. For Model JR-PCI-NT, JR-PCI-VT, JR-SW-PRO & JR-SW-VT: When you are prompted for the Supervisor password, press down the SHIFT key and type in 2329, and then press the F10 key (i.e. Shift + 2329 + F10) . For Model JRSW 7.6x, key in @910503. The screen will display a string of characters set. There will be 12 set of them (example: 10 0 49 81 65 90 50 119 115 120 51 69). Copy down the string exactly, and send it to your distributor/dealer or to us directly (at support@juzt-reboot.com.my ) for decrypting of the password. Please also send along proof of ownership of your purchase |
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Q20. |
I use my system for heavy tasks which is disk I/O intensive and I find that my Juzt-Reboot® frequently runs into low buffer situation. How to solve this problem? |
| A20. |
The Juzt-Reboot® buffer keeps track of all disk I/O while Windows is running. To reduce the job loads or unnecessary tracking tasks, you can change your Windows application to save data files in another partition (or Drive D: or E:...). We also strongly encourage you to move the Windows Swap/Paging files (virtual memory) to another partition.
If you installed the Juzt-Reboot® with the default 500MB Buffer, you can also try uninstalling it and then reinstall it and specify a larger buffer or set to maximum. |
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